Do you love pets and have a knack for detail? We?re on the hunt for a Claims Assessor to join our vibrant team! Help us ensure pets get the care they need by assessing and validating pet insurance claims. You?ll be making a real difference by reaching out to customers, providing clear and friendly updates, and settling claims quickly and accurately. What You?ll Be Doing: Reviewing and settling pet insurance claims with precision and care. Making proactive outbound calls to customers, especially when claims require declines or deductions. Gathering important information from pet owners and vets to make the best decisions. Spotting any anomalies or potential fraud, and working with your team to ensure everything is above board. Keeping the process smooth and efficient, while delivering top-notch customer service. Who We?re Looking For: Experience in pet medical assessment or vet nursing. Someone who?s worked in a claims role, ideally in the insurance industry. A multi-tasking master with keen attention to detail and stellar communication skills. A team player who can work independently, takes initiative, and is always eager to learn something new! Perks of the Job: Work from 8am to 4pm or 10am - 6pm - perfect for connecting with our amazing customers! Be part of a supportive, energetic team that loves animals as much as you do. Opportunities to develop and improve our claims processes, making a real impact! Please note that we are only able to offer full-time hours are present with a set start date of the 2nd of December.
