We are seeking our next Bank Reconciliations clerk. For this role, you will have experience of high volume and complex reconciliations within multiple bank accounts. Your focus will be to ensure all bank accounts, client and office, are reconciled in a timely and accurate manner. You will liaise closely with the wider finance team. This role involves but is not limited to: Reconcile bank accounts on a daily/weekly/monthly basis and resolve all reconciling items within a prompt timeframe. Ensure that any duplicate payment/receipt, or other potential errors or omissions are identified promptly and immediately communicated to the relevant department and personne l. Responsibilities Reconciliation of all bank transactions made in and out of the company bank accounts in GBP and foreign currencies Refunding customer funds Locate, allocate and reconcile customer bank and card payments Customer receipt payments to in house system Taking branch calls and email queries to resolve in a timely manner Adhere to company service standards Reporting on banking activity to branches and internal departments Competences / Qualifications Excellent communication skills, high standard of literacy and email etiquette Excellent organisational skills Accuracy and excellent attention to detail Ability to work to strict deadlines Encouraging working attitude and desire to put forward ideas and implement positive changes to working practices as required Ability to act on own initiative and also as part of the team Prioritise workload Flexibility to suit needs of the business Reconciliation experience required General To undertake any other duties that may fall into the job criteria To conform with all Health and Safety regulations and policies Data Security - You are responsible to ensure all personal & business data is kept secure at all times & any data breaches are reported immediately. NB - this job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved Our values Our SMILE values are embedded in to our company and ensure our teams work strongly together. You and all of our colleagues will ensure that the Hays Travel values are demonstrated at all times. Supportive Motivational Innovative Loyal Excellence What it?s like to work for us? Whichever location or department you work in, our people are always at the heart of everything we do. We offer a range of training programmes to help you progress personally and professionally, as we know the benefits of promoting and rewarding our hardworking colleagues are extremely important. Of course, it?s not all about work. We?re very sociable and there are always lots of team nights-out and company parties. Plus, there are opportunities to travel abroad on educational trips, and you can also take advantage of our colleague discount when booking your own holidays. Hays Travel is committed to safeguarding and promoting the welfare of all colleagues. As an accredited employer provider of apprenticeships, we undertake basic checks through the Disclosure and Barring Service (DBS) to ensure the safety of our apprentices for relevant roles.