We are seeking a dedicated and innovative IT Engineer to join a team of 4 in Newport. An opportunity to provide 1st-3rd line support to users working with MS365, PAAS, SAAS, ENTRA ID, AZURE, PowerShell. Hybrid working (2-3 days per week on site). Client Details Our client is a well-established, mid-sized organisation in the financial services sector. Description The IT Engineer based in Newport will: Creating & deploying devices and managing MDM policies, processes and configurations in Intune Using SharePoint for the creation and maintaining an extranet for external sharing Managing on-site network & telephony systems Using PowerShell and Power Platform to administer systems such as Entra ID, Exchange, Azure, Teams etc as well as creating scripts and automations for IT Processes To communicate clearly with the business, maintain documentation and create KB articles for the IT team. Provide BAU IT support to staff, including the management of a helpdesk and on-site cover responsibilities. Profile The IT Engineer will have a proven track record in the following: Excellent knowledge and experience of Microsoft SaaS and PaaS (Microsoft 365 & Entra ID are essential). Proven ability to meet objectives and rollout new systems. Travel to other offices when required. Competent at scripting, e.g. PowerShell (various modules, Azure, Exchange Online). Strong all round IT skills, including networking and hardware experience. 2 years working in a IT helpdesk environment. Personable and approachable, and naturally want to encourage others, willing to learn, and transfer knowledge. Job Offer Salary up to 32,000 per annum. Hybrid working - 3 days a week on site in Newport. Some travel to Manchester & London on occasion. A comprehensive benefits package (25 days holiday, Electric car scheme, buy & sell annual leave, Birthday off etc) Generous holiday allowance. A collaborative and inclusive work environment. Opportunities for career development and progression.
