UNIQLO is delighted to announce the opening of its first store in Liverpool in Spring/Summer 2025! UNIQLO is the leading brand of the Fast Retailing Group, the third-largest apparel retailer in the world. UNIQLO respects the individuality and lifestyle of all customers and takes pride in creating high quality, long-lasting, innovative clothing at an affordable price. The UNIQLO Liverpool store will have a sales floor of approximately 1,430 sq metres across 2 floors and is located in the heart of the city on Paradise Street, part of the prime retail complex, Liverpool ONE. We are now assembling a team of high-quality casual clothing enthusiasts to offer our LifeWear collection with our signature customer service experience to the people in Liverpool. We are very much looking forward to welcoming your application and starting your UNIQLO journey with us! Hours: Permanent contract for Full Time (37.5h per week across 5 days) Flexibility: Must be able to work a flexible schedule including weekends Starting date: Early January 2025 Salary: 37,800 What are we offering? Promotion and pay increase opportunities every 6 months Diversified responsibilities from safety policy and protocol to tight collaboration with the Store management team Highly diverse and inclusive team environment Competitive compensation and benefit package; includes staff discount, sales assistant of the month award, bi-annual customer service excellence award with a trip to Japan, paid time off to volunteering for a good cause. Structured training in London and Manchester to allow you to grow and gain skills to shape your future career. What are your key responsibilities? Ensures full knowledge of and exemplify LP/safety policy, procedure and standards Ability to work to create new policies and procedures with LP management team Team management Supporting and leading HR investigations and disciplinary matters Prepares incident reports, accident reports and investigates incidents according to company guidelines. Leads with the management team in the investigation of employee policy and procedure violations. Leads with solutions to potential loss/safety concerns. Responds to alarm calls as needed and required to resolve all issues causing them. Set a staff training plan based on their abilities and skills. Read and understand all information from Store Support Centre, Loss Prevention and Area Managers. Train store employees on LP policy and procedure and ensure compliance. Understand, train and share the delivery procedures. Detect and capture shoplifters according to company protocol Understand inventory accuracy and works to increase accuracy for your store Understand, monitor and lead all cash management procedure Understand and share all Health and Safety policy and procedures Understand and maintain store systems, CCTV, Fire Alarm, Intruder Alarm System, EAS Barriers, Tills and ensure correct usage. What are the requirements? Experience required minimum 1 year Team management past experience minimum 6 months High standards of personal presentation, conduct and behaviour Team player that will actively participate in team events and lead when required Use initiative to resolve problems Actively seeks information and feedback to improve own performance & development Strong verbal and written communication skills You have exceptional organisational, communication and time management skills Good knowledge of computer applications, i.e. Excel/G sheets, Word, PowerPoint Can remain flexible in line with the business requirements including nights and weekends. Able to work effectively under pressure Recruitment steps: Step 1: Submit CV Step 2: Pass screening stage Step 3: Attend 1st interview Step 4: Attend potential 2nd interview Step 5: Receive offer APPLY TODAY!
