Salary: 36,966 to 43,121 per annum (pro rata) Location: London, Corsica Street Hours: 18 hours per week Contract Type: Permanent We?re looking for a confident, customer focused Neighbourhood Response Officer to be based at our London office and to carry out neighbourhood management of properties in the local region. Assisting centrally based teams by completing customer visits, viewing and sign up appointments, and identifying and investigating tenancy breaches and reports of anti-social behaviour. You?ll be working collaboratively with other teams, external agencies and residents, you?ll ensure that Clarion neighbourhoods are clean and safe. We?ll look to develop and deliver neighbourhood plans and local offers as well as working with local resident groups to develop local community facilities, activities and events. We?re looking for confident and resilient individuals with a positive mind set. With sound experience in Housing management and customer service, you?ll enjoy working with people in the community. You?ll be able to develop effective working relationships across Clarion and external agencies and also be confident working alone. You?ll have experience of working to plans and targets and have the ability to exercise good judgement whilst being proactive and creative in finding solutions. If this sounds like an opportunity for you then take a look at the full role profile for more information here or please visit our website. Salaries are just the starting point. Here at Clarion we?re dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more here Alternatively please visit our website to find out find out more about who we are and what we do, or please click here Closing Date: Friday 21st March 2025 at midnight In the event that we receive a high volume of applications, we reserve the right to close this advert early. Applicants must be able to travel across regions as required. This post is subject to Basic Criminal Record Check Clearance. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. Whilst we recognise the growth and popularity of artificial intelligence (AI), it is important we are confident that your application is unique, and has been completed without the use of AI technology. Applicants progressing through our selection process are not permitted to use AI technology tools or software.