Company description: ClearCourse Job description: OTC Associate / Credit Control / Accounts Receivable Manchester (M2 3NG) Hybrid (2 days per week in office) Are you a Credit Control expert looking for an engaging role, working with a crack team of Account Receivable specialists in a fast growing Technology company? You will get the opportunity to undertake the day-to-day O2C activities including identifying overdue customers and chasing proactively, performing customer statement reconciliations, payment allocations, processing and resolving customer queries, and identify potential risks of losses. This role will give you lots of variety as you will be spanning across multiple of our entities, supporting and partnering them and playing a key role in the successful collections of payments. The main responsibilities would be: Ensure all assigned ledgers are proactively chased within their terms of payment Assist Sales Ledger Associate with allocation queries, obtaining remittances where needed, ensuring all payments and credits are accurately cleared on the accounts Ensuring that any cash collection problems are promptly reported to O2C Lead, and appropriate action is taken Supporting a paperless environment managing Customer Master Data for accuracy, obtaining correct email addresses for customers to ensure invoices and statements are received Managing relationships with customers in their day-to-day activities ensuring that all requests made by customers are resolved in a timely manner Desirable attributes and experience: Minimum of 2 prior years of experience in O2C/Accounts Receivable/Credit Control function An understanding of Account Receivable and credit control processing activities Experience in resolving customer queries promptly and accurately Experience of managing medium to large ledgers with volume chasing by phone, email, and letter Computer skills including the ability to operate computerised accounting, spreadsheet (Excel), and email (Outlook) at a proficient level Excellent written and verbal communication skills Accuracy and attention to detail Are you ready to take your next step or know someone who is? Apply to ClearCourse today!
