The Human Resources function plays an integral part in supporting the businesses? People Strategy and offers professional HR support and guidance to each area of the organisation. As the People Advisor you will get actively involved in Employee Relations procedures. You will support the HR Manager in providing HR advice and guidance and supporting the wider team by sharing your experience and knowledge. You will provide empathetic and pragmatic generalist support aligned to our Company Values to our Operations Divisions across the UK. There will also be opportunities to support and work on various People, Engagement, Charity, and Wellbeing related projects throughout the year. Our team also support our Charity Committee, the Engagement Team and our team of Mental Health First Aiders, as well as the employee relations aspect of the role, so this is a truly generalist opportunity. Job Title: People Advisor Working hours: 37.5 hours per week, Monday to Friday, 9am to 5:30pm Location: Liverpool Sites on a Hybrid working basis Salary: 28,000 - 30,000 DOE What you will be doing: To be one of the main points of contact for HR queries within the team, advising remotely via MS Teams and face to face Advise and guide our Operational managers on issues related to employee relations in line with Company policy and ACAS best practice Advise and guide our colleagues in an empathetic manner on issues related to employee relations in line with Company policy and ACAS best practice Manage an ongoing generalist caseload covering medium to low-risk employee relation cases across the business Manage all administrative paperwork in relation to case work in line with the HR Team SLAs Ensure that all HR case data is kept up to date and managed in line with the HR Team SLAs Manage a case load of colleagues referred to our Occupational Health Provider, then following up with mangers and colleagues to embed reasonable adjustments and wellbeing Assist in the delivery of the Company Wellbeing Strategy Support the Engagement Team, Charity Committee and Mental Health Fist Aiders where needed What we are looking for: Previous experience with working in a fast-paced Employee Relations environment Ability to deliver consistently in a high-volume environment working to KPIs Familiar with Employment Law and ACAS best practice Strong stakeholder management skills Working towards CIPD L3 as a minimum Financial Services or Contact Centre environment experience would be preferred Experience of Dayforce would be an advantage About Acorn Insurance We are a growing business with great opportunities to build your knowledge of the financial services industry. As a specialist insurance provider, we have 40 years of experience helping people secure motor insurance across all of the UK. We help more than 50,000 customers to find a policy that meets their needs and gives them the peace of mind that comes with high-quality insurance. At Acorn Insurance we provide full training and continuous coaching inhouse you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business. We celebrate difference and it?s important to us that we have a culture where our people feel respected and valued for who they are. We pride ourselves on being accessible and encourage inclusive environments where our people can always give and show the very best of themselves. Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays) Additional Buy & Sell Holidays Company Sick Pay Scheme Company Paid Maternity & Paternity Leave Generous Company Pension Scheme A comprehensive Mental Health support system via the health assured Employee Assistance Programme (EAP) A wide network of mental health first aiders. Our very own reward and discount platform "Your tomorrow" Fresh fruit Deliveries twice a week 250 Refer a friend bonus Cycle to work scheme Free eye test vouchers and a contribution towards the frames Regular Employment Engagement including ongoing competitions with fantastic prizes Charity fundraising events All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it?s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
