**Please note this role is working on a remote basis and can be based anywhere in the UK & Ireland** Pinnacle is a business management solution provider implementing and supporting Sage, Acumatica, Managed IT Services solutions and Digital Transformation Software Development. With three decades of experience and a dedicated team of 200 professionals, we leverage our expertise to guide your business through migrations, upgrades, and new systems implementation of cutting-edge business management and IT software solutions. Pinnacle is the Technology Solutions Division of K3 Capital Group. Sage 200 Support Developer We are seeking a a highly motivated Sage 200 Support Developer to join our team. If you have a strong technical background in supporting and customising Sage 200 software, a passion for problem-solving, and expertise in SQL and system integrations, we?d love to hear from you. In this role, you?ll troubleshoot complex issues, develop tailored solutions, and optimise system performance?helping clients get the most out of their Sage 200 platform. The role As a Sage 200 Support Developer, you?ll be involved in the full software development lifecycle, from requirements gathering and project planning to development, deployment, and ongoing support. Working as part of a team, you?ll design and implement customised Sage 200 solutions, ensuring that client needs are met efficiently and effectively. Your role will include creating detailed specification documents and providing technical guidance to clients and internal teams. You?ll be involved with development efforts, ensuring that code is delivered on time, within budget, and to high-quality standards. Key responsibilities System Support & Troubleshooting Investigate and help resolve errors, bugs, and performance issues reported by users. Manage support tickets and communicate solutions effectively to end-users and clients. Assist in deploying Sage 200 upgrades, ensuring smooth integration with custom developments. Sage 200 Expertise & Development Experience of the Sage 200 SDK to develop and customise solutions. Write and modify programming code as advised by the team. Experience working with C#, VB, SQL, XML, WinForms, APIs, Web Services, and ASP.NET within development environments like Visual Studio and SQL Server Management Studio. Engage with customers to gather and understand their requirements. Revise and update customer documentation based on testing outcomes. Integration & Technology Advancements Work with APIs and middleware to enable seamless data exchange between Sage 200 and third-party applications. Stay up to date with Sage 200 advancements and emerging technologies, advising on potential business impacts. Support the development of the Pinnacle product portfolio, ensuring alignment with industry trends and client needs. What type of person are we looking for? We want someone who?s not just experienced but also an excellent cultural fit. What makes a Good Fit: Friendly, positive and easy-going Committed to delivering high-quality solutions Methodical and pragmatic in problem-solving Honest and accountable, ready to acknowledge mistakes Continuously learning and curious about new approaches Collaborative, eager to work with and support team members Salary will be negotiable depending on track record and experience. The position is a permanent contract. This post offers an exciting opportunity for an enthusiastic application professional that wishes to be part of a well-established and rapidly expanding company.
